FAQs
Frequently Asked Questions (FAQ)
Welcome to the GOGLASSFIX Help Center. Here are answers to some of the most common questions we receive:
🧩 Product Information
Q: What is included in the GOGLASSFIX Glass Repair Kit?
A: Each kit includes everything you need: resin formula, applicator, curing strips, and instructions for easy DIY repair of minor glass cracks and chips.
Q: What types of damage can this kit repair?
A: The kit is designed for small cracks, bullseyes, star breaks, and chips on laminated glass surfaces like windshields, mirrors, and glass tables.
Q: Is it safe to use on my car windshield?
A: Absolutely. Our resin formula is designed for automotive-grade laminated glass and is safe and effective for windshield repairs.
🚚 Shipping & Delivery
Q: How long will my order take to arrive?
A: Orders are usually processed within 24-48 hours and delivered within 5–9 business days across India, depending on your location.
Q: Do you offer Cash on Delivery (COD)?
A: Yes, we offer Cash on Delivery for most pin codes in India.
Q: How can I track my order?
A: Once your order is shipped, we’ll email you a tracking link. You can also contact us anytime at support@goglassfix.com.
💳 Payments & Refunds
Q: What payment methods do you accept?
A: We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
Q: What is your return/refund policy?
A: We offer a 7-day return window for damaged or defective products. Please contact us with your order ID and photos of the issue for a quick resolution.
🛠️ Usage & Support
Q: How do I use the repair kit?
A: A step-by-step instruction manual is included. You can also watch our demo video on our website or social pages.
Q: Can I reuse the kit?
A: Each kit is typically for one-time use depending on the size of the damage. For multiple cracks, we recommend buying more than one kit.
Q: What if I need help using the product?
A: Our support team is happy to assist. Email us at support@goglassfix.com or DM us on Instagram @goglassfix.
Still have questions?
👉 Contact Us anytime — we’re here to help!